Terms of Service

These Terms of Service ("Terms") govern your use of the Sacagawea website and mobile application (the "Service"), operated by Sacagawea AI, Inc. ("Sacagawea," "we," "us," or "our"). By creating an account or using the Service, you agree to these Terms and to our Privacy Policy. If you do not agree, do not use the Service.

You must be at least 13 years old to use the Service. If you are under the age of majority where you live, you may use the Service only with the involvement of a parent or guardian.

You sign in using Google or Apple. You are responsible for the activity under your account and for keeping your sign-in secure. Tell us promptly if you believe your account has been compromised.

Sacagawea uses generative AI to plan trips, build itineraries, generate audio tours, and identify places from text or photos. The Service depends on third-party data and AI models and is meant to help you plan and explore — it is not a substitute for your own judgment.

We may add, change, suspend, or discontinue features of the Service at any time, and we may set or adjust usage limits. We will try to give notice of significant changes, but we are not required to.

Content in the Service — including itineraries, descriptions, opening hours, travel times, audio narration, and place identifications — is generated by AI and drawn from third-party sources. It may be inaccurate, incomplete, or out of date.

You are responsible for verifying important details before relying on them, including opening hours, prices, accessibility, transport, closures, and any safety, health, legal, or entry requirements. Do not rely on the Service for emergency, medical, or other safety-critical decisions.

Many features are free to use, subject to usage limits that may change, and some content — such as unlocking a stop's full guide and audio — requires a purchase.

Purchases are processed by Stripe on the web and by Apple for in-app purchases, and are subject to those providers' terms. Prices and what is included may change. Except where required by law or by the applicable app store's policies, purchases are non-refundable; refund requests for in-app purchases are handled by Apple, and refund requests for web purchases can be sent to [email protected].

What you purchase is AI-generated content. As explained in "AI-generated content and your responsibility," this content is produced by generative AI and can be inaccurate, incomplete, or out of date, and it may not match your expectations. By making a purchase, you acknowledge that you are buying AI-generated content on that basis and accept that risk. Once we have fully generated and delivered the content you purchased, we do not provide refunds because the content contains AI mistakes, is inaccurate, or does not meet your expectations, except where a refund is required by law or by the applicable app store's policies.

You keep ownership of the photos and other content you submit. You grant us a limited license to host, process, and use that content to operate the Service for you — for example, sending a photo to our AI providers to identify a place, or storing photos you add to a trip. You are responsible for having the rights to any content you submit, and you agree not to submit photos of other identifiable people without their consent, or any content you do not have the right to share.

The Service uses AI to generate content for you — itineraries, tour narration, place identifications, and similar material ("Generated Content"). We grant you a personal, non-transferable license to use Generated Content for your own travel.

Because it is AI-generated, Generated Content may not be unique to you: the Service may produce similar content for other users, and it may be subject to the terms of the third-party AI providers that help produce it. You may not resell or commercially redistribute Generated Content, and you remain responsible for verifying it before you rely on it.

We respect intellectual-property rights and expect you to do the same. If you believe content in the Service infringes your copyright, send a notice to [email protected] that includes: a description of the copyrighted work; where the material is located in the Service; your contact information; a statement that you have a good-faith belief the use is not authorized; a statement, under penalty of perjury, that your notice is accurate and that you are the owner or authorized to act on the owner's behalf; and your physical or electronic signature.

We will respond to valid notices as required by the Digital Millennium Copyright Act, including by removing infringing content and, where appropriate, terminating repeat infringers.

You agree not to misuse the Service, including by breaking the law, infringing others' rights, attempting to disrupt, reverse-engineer, or gain unauthorized access to the Service, scraping or bulk-extracting content, or using the Service to generate unlawful or harmful content.

The Service — including its software, design, and the content we provide — is owned by Sacagawea or its licensors and is protected by intellectual-property laws. We grant you a personal, non-transferable, non-exclusive license to use the Service for your own travel planning. You may not copy, resell, or redistribute the Service or its content except as these Terms allow.

The Service relies on and links to third-party services, including Google, OpenAI, Stripe, and Apple. We are not responsible for those services, and your use of them may be governed by their own terms and privacy policies.

If you download Sacagawea from the Apple App Store, the following also applies. These Terms are between you and Sacagawea AI, Inc. only, not with Apple, and Apple is not responsible for the Service or its content. Apple has no obligation to provide maintenance or support for the Service.

If the Service fails to conform to any applicable warranty, you may notify Apple, and Apple will refund your purchase price (if any); to the maximum extent permitted by law, Apple has no other warranty obligation. Apple is not responsible for addressing any claims relating to the Service, including product-liability, regulatory, or consumer-protection claims, or claims that the Service infringes a third party's intellectual-property rights. You represent that you are not located in a country subject to a U.S. Government embargo and are not on any U.S. Government restricted-parties list. Apple and its subsidiaries are third-party beneficiaries of these Terms and may enforce them against you.

The Service is provided "as is" and "as available," without warranties of any kind, whether express or implied, including warranties of merchantability, fitness for a particular purpose, accuracy, and non-infringement. We do not warrant that the Service will be uninterrupted or error-free, or that AI-generated content will be accurate.

To the maximum extent permitted by law, Sacagawea and its affiliates will not be liable for any indirect, incidental, special, consequential, or punitive damages, or for any loss arising from your reliance on AI-generated content or from your travel. Our total liability for any claim relating to the Service will not exceed the greater of the amount you paid us in the twelve months before the claim, or fifty U.S. dollars.

You agree to indemnify and hold Sacagawea harmless from claims and expenses arising out of your misuse of the Service or your violation of these Terms.

You may stop using the Service and delete your account at any time. We may suspend or end your access if you violate these Terms or to protect the Service. Provisions that by their nature should survive termination will survive.

PLEASE READ THIS SECTION CAREFULLY — IT AFFECTS YOUR LEGAL RIGHTS, INCLUDING YOUR RIGHT TO GO TO COURT.

Informal resolution first. If you have a dispute with us, contact us at [email protected] and we will try to resolve it informally. If we cannot resolve it within 60 days, either of us may begin arbitration.

Binding arbitration. Except as stated below, any dispute arising out of or relating to these Terms or the Service will be resolved by binding, individual arbitration administered by the American Arbitration Association under its Consumer Arbitration Rules, rather than in court. The arbitrator decides all issues, except that a court decides questions about the scope or enforceability of this arbitration agreement.

Class-action waiver. You and we agree to bring claims only in an individual capacity, and not as a plaintiff or class member in any class, collective, consolidated, or representative action. The arbitrator may not consolidate more than one person's claims.

Exceptions. Either party may bring an individual claim in small-claims court, and either party may seek injunctive relief in court to protect its intellectual property.

30-day opt-out. You may opt out of this arbitration agreement by emailing [email protected] within 30 days of first accepting these Terms, stating your name and that you opt out of arbitration. Opting out does not affect any other part of these Terms.

Federal Arbitration Act. This section is governed by the Federal Arbitration Act. If a claim proceeds in court rather than arbitration, the Governing Law section below applies.

These Terms are governed by the laws of the State of Delaware, United States, without regard to its conflict-of-laws rules. Any dispute will be resolved in the state or federal courts located in Delaware, unless applicable law requires otherwise.

We may update these Terms from time to time. When we make material changes, we will update the "last updated" date and give notice within the Service. Continuing to use the Service after changes take effect means you accept the revised Terms.

These Terms, together with our Privacy Policy, are the entire agreement between you and Sacagawea AI, Inc. regarding the Service. If any provision is found unenforceable, the remaining provisions stay in effect. Our failure to enforce a provision is not a waiver of it.

You may not assign these Terms without our consent; we may assign them in connection with a merger, acquisition, or sale of assets. We are not responsible for delays or failures caused by events beyond our reasonable control. Section headings are for convenience only.

Questions about these Terms? Contact us at [email protected].